My interest in events has developed throughout University, more so this year as I was elected as Social Secretary for my University Hockey Club, taking a leadership role within the club, providing great opportunities for members. I am tasked with effectively organising the major social events including Christmas Boat Ball and the End of Year Awards Meal, as well as communicating and recording all social activities to members both verbally and via social media. Additionally, promoting positive group dynamics, as well as making decisions alongside other committee members to ensure the club is at its best. For my commitment and hard work to this role, I was awarded Clubwoman of the year.
My previous job roles have enabled me to understand and demonstrate customer care and high levels of customer service providing information and dealing tactfully with customer’s queries, concerns and complaints. I have gained experience working in an office environment undertaking research projects, writing and presenting reports of the findings collected. I am also proficient in MS Word, having written a 12,000 word dissertation I have developed my skills to present written material clearly and effectively, including sensitivity to the reader's perspective, as well as the ability to write and think under pressure and to meet deadlines.
Having worked in a fast-paced customer service environment, I have demonstrated excellent team working skills by being supportive towards others and ensuring tasks were delegated to all team members, ensuring they were done efficiently. Additionally, having played hockey for my University, I recognise the value of being a strong team player and the benefit of working together with people of varying strengths to achieve the best result possible. I feel that these characteristics, together with my professional positive attitude and natural enthusiasm and a desire to make a real contribution will enable me to be a real asset to your company.
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